CBEM’s Critical Intervention Service provides professional crisis services and individualized support to people diagnosed with developmental disabilities. Every individual’s needs are unique and specific in critical situations. At CBEM, we aim to help our clients reach a state of safety and stability by addressing their individual needs, collaborating with their existing support systems and recognizing new support systems.

CBEM’s primary goal is to work closely with our clients as well as their circles of support for as long as necessary to achieve long-term stability. We provide preventative services, behavioral observation and training, critical situation support through a 24/7 hotline, and ongoing follow-up support.

CBEM believes in using positive programming and intensive on-site support to address the specific and unique needs of each individual. CBEM does not replace group homes, adult residential staff or program staff, family members, or any other individuals within the client’s life. Rather, the CIS collaborates with these existing support systems, allowing the individual to remain in their current living situation while working towards achieving stability and their highest potential.

Critical Intervention Service FAQs:

The Critical Intervention Service is an intensive short-term support system, geared towards achieving stability for those at risk of losing placement, being hospitalized for long periods of time, and/or other unforeseen circumstances. CBEM typically maintains an active case status for approximately 3 to 6 months, but will not conclude services until stability is achieved.

CBEM’s 24 hour hotline is a standard service offered to better manage crisis. The 24 hour crisis support system offers access to a Critical Intervention Specialist who is highly trained in de-escalating and stabilizing an immediate crisis. The CIS provides phone and in-person support through the crisis phase.

Critical Intervention Specialists or CIS are highly trained staff members that respond to critical situations through intensive intervention on-site or via phone. CIS are equipped to respond to critical situations and provide on-going support over the duration of the crisis to stabilize the client in the immediate and long term.

Our CIS team works with the client’s facility, staff, family and other individuals from the client’s support circle to ensure that they possess the necessary skills to effectively manage future crisis situations. We provide immediate crisis support and also teach how to prevent or manage antecedents that may lead to a crisis. In addition to immediate crisis response, CIS provide weekly in-person support to clients by implementing interventions, assessing future supports, and collaborating with existing supports.

CIS are field-based in the sense that they support the client in their own environment with their natural supports.


CBEM’s Critical Intervention Service supports California Regional Center programs in assisting individuals with developmental disabilities. CBEM provides various services to meet the needs of clients in critical situations. We provide critical support to multiple counties throughout each Regional Center’s catchment areas. CBEM’s Critical Intervention Service is offered to clients currently receiving support through a California Regional Center.

CBEM is currently providing Critical Intervention Service through our collaboration with the following California Regional Centers:

  • Golden Gate Regional Center (GGRC)
  • Alta California Regional Center (ACRC)
  • North Bay Regional Center (NBRC)
  • San Gabriel Pomona Regional Center (SGPRC)
  • Redwood Coast Regional Center (RCRC)

View Our Critical Intervention Services Locations >


Dual Diagnosis:
Axis I: Psychiatric Diagnosis
Axis II: Developmental Disability

Individuals diagnosed with a developmental disability may also have a psychiatric diagnosis. These individuals with a dual diagnosis may experience on-going crisis situations that result in repeated admission to psychiatric emergency care or situations that place that person and/or their circle of support at risk of harm. CBEM’s Critical Intervention Service provides specially trained Masters-level Critical Intervention Specialists (CIS) who develop stabilization plans that are collaborative, systemic, and individualized to support a person who is dually diagnosed.

Intervention plans include on-going collaboration with the individual’s psychiatrist, primary care physician, and therapist, as well as any members within that individual’s circle of support. CBEM’s CIS team attends psychiatric appointments and monitors medication compliance. We also identify mental health needs that are not being appropriately addressed and will assist with coordination for increased mental health services.

Through the use of collaboration, consultation, and on-going communications with the client and their various support systems, CBEM is able to provide support to clients currently being served by California Regional Centers that are in or at risk of crisis.

CBEM is in constant communication with the California Regional Centers that we work with and the Case Manager assigned to the client’s case. We maintain communication by providing the following:

  • Daily case updates on goals and progress towards stability
  • Weekly case reviews with recommendations from CBEM consultants
  • Stabilization plans detailing the interventions being implemented
  • On-going meetings with each Regional Center and their county offices

CBEM’s CIS team also works closely with a team of professional consultants. CBEM consults a team of psychiatrists and psychologists on a weekly basis for feedback on presented cases. This ensures a more multidimensional, comprehensive perspective when addressing the needs of the client.


If you are interested in requesting critical intervention services, please visit our contact page.